JR Netherlands
jobid=A.0.0503
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Senior Supply Chain Specialist, hilversum
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Client:
Location:
hilversum, Netherlands
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
10.06.2025
Expiry Date:
25.07.2025
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Job Description:
We always starts with the consumer in mind, manages the execution of a reverse flow and optimizes service and satisfaction. This role ensures a flawless and compliant way of processing the returns within the assigned portfolio of accounts of the Returns Specialist, while working with cross-functional stakeholders (internally and externally) to perform the needed actions to get the products back to the Nike warehouse and credit the customers. The Returns Specialist has a deep understanding of the business operations and, as a subject matter expert, advises on supply chain solutions and new capabilities, and works on capability transition.
We have an 6 month assignment available for as soon as possible.
What are you going to do?
At Nike, the EMEA Marketplace Supply Chain team takes pride in serving the consumer in the connected marketplace – whether they shop at one of our retail partners, in a Nike store or online. We are relentlessly elevating our strategy and driving improvement in our supply chain operations to reach a more premium service level for our consumer.
We want to serve consumers better by enabling a clean marketplace (new products outlook in the marketplace stores). This role is working with the wider Supply Chain team across EMEA and in collaboration with Nike cross-functional teams and Carrier Networks, ensuring return orders from our partners are processed and credited in a timely manner, with continuous focus on process improvement.
Tasks:
- Support and help drive service model differentiation and operational performance in partnership with EMEA Logistics and Transportation teams.
- Bring the Supply Chain voice to your Integrated Account Squad / Team responsible for operationalizing commercially and financially aligned plans.
- Key partner to both external Partner team and internal Seasonal Execution team(s) to ensure smooth execution of all pre, in and post-season activities (incl Responsive).
- Order entry, OBR, Shipping and Delivery etc.
- Bring an improvement and innovation mindset to identify and lead small sized initiatives by applying project management tools and skills
- Change agent for transformational initiatives through hands on contribution, quantitative and qualitative feedback to enable continuous improvement
- Support your accounts and your team in delivering on targeted KPI’s
- Analysis on returns data and define appropriate actions to ensure smooth process flow.
- Implement new process flows according to the marketplace evolution and the Nike strategy.
What do we offer?
- A hybrid working model of 3 days in the office and 2 days from home.
- 25 vacation days for full-time employees.
- Commuting allowance of €0.23 per km, with a maximum of €23 net per office day.
- Work from home allowance of €5 per day on remote workdays.
- Participation in a pension plan, fully covered by Adecco for the first year.
- 25% discount in the employee store.
- Free access to the online learning platform, Adecco Academy.
- Access to gym facilities on campus.
Where will you work?
Nike, Inc., a global leader in athletic footwear, apparel, and innovation, is headquartered in Beaverton, Oregon, and serves as a beacon of inspiration for athletes worldwide. Its European Headquarters (EHQ) is located on a vibrant campus that reflects the brand’s dynamic and innovative spirit. Surrounded by lush parks, cycling paths, and running tracks, the campus embodies Nike’s commitment to sustainability, health, and community. A melting pot of global talent, it fosters creativity and collaboration, driving forward-thinking ideas that shape the future of sports, culture, and lifestyle.
What do we ask?
- Supply Chain Planning & Operations Expertise
- Experience in working with cross-functional teams and stakeholders to drive a best-in-class customer service
- Excellent verbal and written communication
- Strong analytical skills and process improvement mindset
- Retail mindset and Experience
- E2E Performance Management
- Influencing X-functional stakeholder
Are you interested?
Apply now. If you need more information about the team, the company, the role; feel free to send an email to [emailprotected] . We will be more than happy to support!
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